Terms of Service and Privacy Policy

The following terms and conditions apply to your use of the website ("our Website"). By using our Website you acknowledge and agree that:

User Accounts

Full and free access to our site is offered to signed-up users. We require users to provide accurate and complete information for all required fields when completing the sign-up form. We will track your IP address upon completing the sign-up form.

Your account is personal to you and may not be used by anyone else to access the website. You may not create more than one account.

Privacy Policy
At we collect information from users registering with us. We do this for purposes of service improvement, for marketing our own and others' services, for statistical analysis of user behaviour, for feedback purposes, and may use aggregate statistics of site usage to sell services on the site and help it remain free for our users.

We do not contact users about our services and related information without prior consent. This can be withdrawn at any time by sending us email, with the text ‘Delete My Account’ in the subject field, to info[at]

We do not pass any personal information about our users to third parties without prior consent. This can also be withdrawn at any time by sending us e-mail, with the text 'No Third Parties' in the subject field, to info[at]

The privacy of your personal data is important to us. We maintain all personal data in a private database which is not connected to the internet. We use all reasonable efforts to safeguard the confidentiality of the personal data you provide to us. We comply with UK Data Protection Legislation, which means we follow strict security procedures in the storage and disclosure of information provided to us, to prevent unauthorised access. However, we are not responsible for any breach of security or any actions of any third parties who receive information.

Any third party to which we provide, rent or sell data collected from visitors to our site will be carefully pre-screened, determined by us to be reputable, and will use the data provided solely for services which we determine, in our sole judgement, that visitors to our site might find of interest.

Any changes to our Privacy Policy will be posted here.

Access to Personal Data
Visitors may request a summary of personal information held by us. Send us email, with the text 'Personal Information Request' in the subject field and your user name and password in the message body, to info[at]

Visitors may modify, correct, or update this summary or cause it to be removed from our database. will only send personal information to the email address on file for the visitor name associated with it.

Communications from Us

By signing-up to you agree to receive regular email communications from us. This may take the form of specific news items, such as ‘ReportAlerts’ or ‘EventAlerts’ - in each communication we will offer the opportunity to  selectively unsubscribe whilst retaining your user account.

We will also send occasional emails directly relating to and/or your user account. These less frequent communications form an essential part of our user accounts. In any such email we will provide the opportunity to unsubscribe from such communications: this will also result in the deletion of your user account.

Site Use

The following information relates to any access of the Website, both for signed-up users and all other site visitors.

Our Website is intended as a free CSR information resource but is not intended to be used systematically as a source of commercial information by our users. We do not allow use of our site for the support of any directly competing database or service. Access to our site, specifically reports and data, as a signed-up user is provided on the understanding that copyright in our Website and all its content, including database rights, as stated below, are acknowledged and respected.

Accessing Reports and Data
We do not permit systematic access to company or report profiles or associated data, bulk downloading of associated files (e.g. PDFs of reports), or similar activity which in our judgement compromises the integrity of our website or constitutes unreasonable use. If a user appears to be operating in conjunction with a larger group of associated users (possibly on a shared IP address or company name) we will view their activity as an aggregate.

Our average user accesses no more than 100 report profiles per month - we use this as the basis for defining ‘reasonable use’.

If you wish to access or download a significant quantity of information please contact us first.
We reserve the right to restrict user access to our site on an individual or collective basis and to cancel your registration to our Website. We will email you at the email you registered in the event that we wish to cancel your registration. However, if you do not comply with these terms and conditions, we reserve the right to cancel your registration without notice.

We may terminate, change, suspend or discontinue any aspect of our Website and any of the services at any time (giving notice or without notice). shall not be liable for any loss or damages whatsoever due to inability to access our Website.

The Website and all of the content must only be used for lawful purposes.

Ordering Reports Featured on the Site
Site users may wish to order hard copy version of reports featured in our directory. This facility is only available where indicated on specific report profiles. Where we do not provide specific company contacts we will pass these requests to the appropriate company departments, to be sent directly by the company to the user. We do not follow up such requests or send such reports ourselves. We undertake to forward only those requests which in our view are reasonable. Bulk orders, or systematic requests for a large number of reports, for example, will not be forwarded unless contact is made with us first, and the request discussed.

Any changes to our Site Usage Policy will be posted here.

Site Content

CSR report announcements, event announcements & News items
All items featured in our ‘CSR Reporting Items’, ‘CSR Events’ and ‘General CSR News Items’ sections are attributed to specific sources. Re-aggregation or re-distribution of these items is only permitted under the terms of the originating organisation.

The ‘ReportAlert’ and ‘EventAlert’ brands and websites are owned and managed by Limited. Where an item is attributed to a third party supplier, Limited does not endorse or provide any assurance on the reliability of the content.

Company & Report profiles: Categorisations & Naming Conventions
Sector categorisations: we have developed our business sector listing over many years, we continually review and refine this list. We do not align this listing with any other company data provider. Our business sector listing is protected by copyright and associated database rights.

Naming conventions: we use registered full company names across our website, subject to our specific naming conventions. Report titles are also subject to our unique naming conventions.

With particular reference to report and company profiles on our site, all meta data is researched by an in-house team. Any issues arriving from this should be directed to info[at] We strive to provide independent and objective data in the best interest of all users.

Hosting of PDFs
We host PDFs of the reports we feature, where available. We reserve the right to identify, within the files, the PDFs we feature as being hosted by


Under the protection afforded by the Copyright, Designs and Patents Act 1988, the online databases are literary work and as such the original selection and/or arrangement of the contents of these databases is protected by copyright.

Any user unclear about which areas of our website are covered by Copyright should contact us directly: info[at]

Database Rights

In relation to the online databases on our site, we claim database rights under The Copyrights and Rights in Databases Regulations 1997. Our online databases incorporate data arranged in a systematic & methodical way which is individually accessible by electronic means. has invested substantially in obtaining, verifying and presenting the contents of the databases in terms of financial, human and technical resources.

Database right is infringed if a substantial part of the contents of a protected database is extracted or re-utilised without our consent. “Extraction” is defined as transferring data from the database to another medium in any form (including electronically), and “re-utilisation” is defined as making the contents of a database available to the public.

Where a user either extracts or reutilises data from one of our databases without our consent, we reserve the right to apply for legal remedies to prevent use of the extracted data.

Any user unclear about which areas of our website are covered by Database Rights should contact us directly: info[at]

Legal Disclaimer

While we have made every effort to ensure that the information contained on our Web site is up to date and accurate, Limited is not responsible for any errors, or for the results obtained from the use of this information. Where we are advised that information is incomplete or inaccurate we will amend the information on our Website. All information on our Website is provided 'as is', with no guarantee of completeness, accuracy or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Limited or its partners, agents or employees be liable to our users or anyone else for any decision made or action taken in reliance on the information on this web site or for any consequential, special or similar damages, even if advised of the possibility of such damages. Limited will not be liable for any interruption, delay or failure of performance of our Website for whatever reason, direct or indirect. Certain links on our Web site connect to other web sites maintained by third parties over whom Limited has no control. We make no representations as to the accuracy or any other aspect of information contained on other web sites.

This site is copyright (c) 1999- Limited. All rights reserved. Limited is a company registered in England, company number 3288109. Our registered office is at 3 Somerset Road, New Barnet, Herts EN5 1RP

All products, names and services identified on these pages are trademarks or registered trademarks of their respective companies.


The above terms and conditions are to be governed by English law and the parties agree to irrevocably submit to the exclusive jurisdiction of the English courts.


If you have any questions or require further information, please mail us at info[at]